MASTER SOFTWARE LICENSE AGREEMENT (MSLA)
TERMS AND CONDITIONS
MEXCOTECH SALUD
MEXCOTECH SOLUTIONS LLCINTRODUCTION AND SCOPE OF THE AGREEMENT
This Master Software License Agreement (MSLA) constitutes a legally binding agreement between MEXCOTECH SOLUTIONS LLC, a company registered in the State of Texas, United States (hereinafter “MEXCOTECH”, “the Company” or “the Platform”) and any natural or legal person who accesses, uses, or acquires a license for the MEXCOTECH SALUD software (hereinafter “User”, “Client” or “Professional”).
This document regulates the access, use, licensing, and legal conditions applicable to the use of the digital platform provided by MEXCOTECH.
By registering, accessing, creating an account, or using any feature of the system, the user acknowledges that they have read, understood, and accepted these terms in their entirety. If the user does not agree with this agreement, they should not use the system. Do not register and do not use it.
This agreement is designed to protect both MEXCOTECH and the professionals who use the platform, and clearly establishes the responsibilities, legal limitations, and service conditions.1. NATURE OF THE SERVICE
MEXCOTECH SALUD is a digital technology platform designed to facilitate the administrative, documentation, and operational management of professionals in the health, aesthetics, and wellness sector.
The platform may be used by:
- Medical clinics
- Health professionals
- MedSpa
- Aesthetic centers
- Therapeutic massage centers
- Private practices/offices
- Independent wellness professionals
MEXCOTECH does not provide medical services nor substitute the professional judgment of the user.
The platform functions exclusively as a digital management technology tool that allows for the organization of professional information, communication, and documentation.2. SOFTWARE LICENSE OF USE
MEXCOTECH grants the user a limited, non-exclusive, non-transferable, and revocable license to use the MEXCOTECH SALUD software for the contracted period.
The license includes:
- Access to the digital platform
- Use of the system tools
- Access to technological updates
- Virtual technical support
- Access to the professional directory
This license does not constitute a sale of the software.
All intellectual property rights, source code, design, structure, and functionalities of the system remain under the exclusive ownership of MEXCOTECH SOLUTIONS LLC.3. MAIN FUNCTIONS OF THE SYSTEM
The system may include various professional tools such as:
Digital clinical management
- Electronic medical history/record
- Digital informed consents
- Clinical photographs
- Medical notes
Operational management
- Smart appointment calendar
- Automatic reminders
- Direct communication with patients
Professional tools
- Clinical calculator
- Artificial intelligence assistant
- Organized file/record management
Professional visibility
- Public profile in the Mexcotech directory
- Online appointment booking system
- INFORMATION MANAGEMENT AND PRIVACY
The information generated within the system is digitally processed and sent directly to the registered professional’s email address.
MEXCOTECH does not permanently store medical records or documents on its servers.
The professional can download the documents generated on the platform to their tablet, computer, or mobile device.
The professional is responsible for retaining their records and backups in accordance with the regulations applicable to their practice.5. INFORMATIVE HIPAA CLAUSE
The platform has been designed considering general security and privacy standards similar to HIPAA (Health Insurance Portability and Accountability Act).
However, compliance with the medical and privacy regulations applicable to each professional practice is the exclusive responsibility of the professional using the platform.6. NO REFUND POLICY
Due to the digital nature of the service and immediate access to the software, all sales are final.
Once the user accesses the platform or activates their license, no refunds will be granted under any circumstances.
This includes change of mind, business cancellation, lack of system use, or subsequent payment disputes.7. ANTI-CHARGEBACK CLAUSE
The user acknowledges that they are acquiring a digital software license.
Any attempt to dispute payment with processors such as Stripe, PayPal, Square, issuing banks, or card companies will be defended by MEXCOTECH using evidence of:
- Access record
- IP address
- Digital acceptance of the terms
- Activity within the system
Fraudulent disputes may be considered financial fraud.8. TECHNICAL SUPPORT
The annual license includes virtual technical support related to the operation of the software.
Support may include technical assistance, guidance on system usage, and resolution of technical problems.
Support does not include medical, financial, or legal advice.9. PROFESSIONAL DIRECTORY
Active users may appear in the public Mexcotech directory.
The directory allows potential patients to find professionals, view services, and book appointments.
Presence in the directory is free while the license is active.10. LIMITATION OF LIABILITY
MEXCOTECH SOLUTIONS LLC will not be responsible for indirect damages, loss of income, loss of patients, clinical errors, or professional decisions made by the user.
The company’s maximum liability shall not exceed the amount paid for the annual software license.11. FULL INDEMNIFICATION
The user agrees to indemnify and hold harmless MEXCOTECH against any claim, demand, or legal action presented by patients, third parties, or authorities arising from the use of the system.12. JURISDICTION AND APPLICABLE LAW
This agreement is governed by the laws of the State of Texas.
Any legal dispute must be resolved exclusively in the courts of Harris County, Houston, Texas.
The user agrees that they may not initiate legal proceedings in other states or jurisdictions.13. LEGAL FEES
In the event the user initiates legal action against MEXCOTECH and the company must defend itself, the user agrees to cover the legal fees, court costs, and professional expenses incurred by the company.14. DIGITAL ACCEPTANCE
Registration on the platform and digital acceptance of these terms constitute legal evidence of acceptance of the agreement.
Electronic records, IP address, and system activity may be used as evidence in legal proceedings or financial disputes.15. MODIFICATIONS TO THE AGREEMENT
MEXCOTECH reserves the right to modify these terms at any time to adapt to legal, regulatory, or technological changes.
Continued use of the platform after an update constitutes acceptance of the new agreement.
This document is part of the comprehensive legal framework of the Mexcotech Salud platform and has been designed to provide legal clarity, corporate protection, and transparency in the relationship between the company and professional users.
The objective of this agreement is to establish a secure digital environment where professionals can use advanced technological tools to organize their professional practice while maintaining adequate legal protection for all parties involved.